Business owners, will you be keeping one eye on your e-mails on Christmas Day? According to recent research 1 in 5 of us will be. I can picture it now, a sneaky look at your phone secreted under your Christmas napkin and then all hell breaking loose when you’re spotted!

These stats make for interesting reading:

• 75% of UK small business owners will work to some degree during the entire festive season
• A mere 12% of small business owners expect to switch off for the whole of the Christmas period
• Around 60%  working on Christmas Day will work more than six hours, with 18% working more than ten
• Over 60% who do take Christmas Day off will be straight back on Boxing Day

You could expect these figures for Christmas Day if they were coming from the hospitality industry, and of course retail returns with a bang again with Boxing Day sales, but these are across a wide range of SMEs. So what about other owners? Some will take the ‘down’ time to catch up on paperwork, some to think about the coming year and some may just want the excuse to escape from relatives.

For many though it’s the pressure of having to keep up with work. The ‘one man band’ may not have a choice. Larger businesses work over the festive period perhaps because the owners don’t trust their team and manager(s) to run things without them. It’s said to be the reason why so many businesses in the UK remain in ‘startup’ mode instead of scale-up.

So if you have a team but you still need to supervise and double check their every move, take a moment to think about ‘why?’ And then, what better time with the New Year approaching to think about what you’ll do to change things. 

Michael Gerber says in the E-Myth,

“If your business depends on you, then you don’t own a business, you have a job, and it’s the worst job in the world, because you’re working for a lunatic!’’ 

He’s right, because quite often, as business owners, we are lunatics. We’re control freaks. We’re demanding. Demanding of ourselves. We insist on long hours and hard work, and really, that’s the technician, in us, the person who feels that they have to do everything.

Serious business owners and entrepreneurs can take time off whenever they want and their income still comes in. They have two fundamental things: 

• They have systems
• They have good people to run those systems.

I’ll be taking a full two weeks off this festive season. I’m not saying this smugly, I’m saying it because it actually took me a while to get to this point.

To get to the point where I don’t feel guilty to get to the point where I can trust my team to do what needs to be done, where I have that level of trust. And to plan work so that I can also give my team a good break.

The trust that allowed me a totally switched off three weeks last Summer has come from having the strong systems in place that I need, having the team in place to get on and follow the systems, and achieve our goals.  We business owners talk endlessly about how to engage and reward people and what better way than enabling them to get on unhindered by our daily meddling. Ask yourself how you would like to work for someone constantly looking over your shoulder and that’s how your team will feel. Simple, logical, repeatable systems, and a good team to run them, are the root to stress-free holidays, to long weekends off, to any weekend off, and to financial and time freedom.

Holidays, for me, are absolutely vital for continuing to do good work for my clients, continuing to come up with new ideas, or better ways of doing things. That all just comes out of resting my brain, stopping the relentless running and rushing around to see clients, or to develop and deliver programmes. It’s really, really important that you take that time to rest and relax, and you can only do that, as a business owner, if you have the systems in place, if you have the team in place.

I’d love you to think about that, if you recognise yourself here. 

Simple, logical, repeatable systems, and a good team to run them.

Do one thing: Let this be your goal for 2019.

    •        you will not be working bank holidays
    •        you will not be working weekends
    •        you won’t be working 60 or 70+ hour weeks

Instead, you’ll be spending quality time with the people that you love, with your animals or whatever you love doing beyond your work.

Merry Christmas from all of the MPL team x

Do you feel like you’re drowning? Drowning in paperwork, in problems, in people stuff? And all because of your success!

When you were starting out you had a handle on everything. Now that you’ve grown you’ve had to take on more people and it’s just not the same. You feel like you’ve lost control. And like any new parent you’re finding it hard to trust anyone with your ‘baby’ - to do things your way.

If it helps, you’re not alone. There are lots of successful small business owners out there who have fallen out of love with their business.  What used to be fun, exciting and rewarding is doing great financially, but not giving you the same pleasure or sense of adventure.

Of course you've always worked hard, but in the early days that hard work was interesting and added real value to the business. Now you’re working even harder and it doesn’t ever seem to move things on.

7 Clear Signs Your Business Needs Simplifying

1. Your business doesn’t seem joined up, you have a group of individuals, but no-one is working as one team
2. Your Customer journey is over-complicated; in the past one person dealt with each customer, now they have half a dozen different points of contact 
3. You have no set ways of doing things; everyone in the team has their own way of doing each task
4. You’re great at what you do but you have no experience of managing people, and it shows. Your people are devouring your time
5. You’ve tried to solve this by promoting someone in your team to manage, but you can’t give them the development or hand-holding they need, so they’re struggling to support you and you’re waste time checking up on them
6. You have no performance measures in place and struggle to give feedback, so nobody knows how they’re doing so engagement is low
7. You’ve simply lost sight of why you started all this in the first place.

So…are you stuck? Or are you drowning?

I hope you’re neither, but if you are, let me throw you a lifebelt.

It doesn’t have to be this way. You can have time freedom and a business that runs like a well-oiled machine, manned by a high-performing team. You just need to systemise in every area of your business and develop a strong second line of management. That’s not as daunting as it sounds. 

In fact, there are only 10 steps to your Freedom - that freedom to scale, grow or sell your business, or run it from a beach somewhere if that's what you really want.

Fancy a bit of that?

Do one thing: Our Systems Mastery Programme works around you and your life, giving you the freedom to work ON your business, not IN it. Read more here: Systems Mastery Programme

I know it’s the onset of Autumn and downtime for nature but for me September is my business springboard. It’s a great month for planning.

It always just feels so right, and just this morning I was reminding myself why.

For some, January may seem like the obvious choice, the beginning of a new calendar year with new year’s resolutions, and a full twelve months stretching out ahead of you.

The downside is that you’re coming out of the Christmas holiday period, possibly still feeling bloated and hungover, certainly feeling that little bit poorer, and maybe you still have the kids off school – you’re probably already half way through January before you can even think about fresh plans.

It’s a foggy time of year too – the weather’s awful, usually dank and dull, and business-wise January and February may be slow, so there’s really not much to get you energised and excited enough to start planning.

April is the next obvious choice with spring in the air and new beginnings.

But April is all about tax and getting your finances sorted – personal tax, business tax. It’s all very numbers oriented, which is great, if you’re building your plans entirely around numbers, but not if you’re looking at the other crucial areas of your business, like people, products, promotions. It’s a busy time for a lot of businesses, so you’re not necessarily in the right head space to plan.

June, you’re then going into the holidays. You’ve got July and August round the corner, and the challenges of the long school break, your team taking their holidays, maintaining a healthy cash flow etc.

September on the other hand, is the perfect time to plan.

With September comes excitement!

Think about it.

It’s the start of a new school year, the start of a new term, stepping up to the next year group – I don’t have children but I do still remember going to school and looking forward to what the next year would bring.

You’re often just back from your own holiday away from the business, you’ve had quality time with family and friends, you’re feeling refreshed and re-energised – you’ve had time to think, to take stock. Maybe you’ve just finished reading, ‘Simple Logical Repeatable’ on the beach and you’re bursting with ideas that you’re dying to put into practice :)

You’ve got three meaty months ahead of you – September, October, November. Even if you only finish your plans mid September, you’ve still got three full months to mid December before the whole ‘I haven’t started my Christmas shopping’ panic kicks in.

For me it is the perfect month to plan.

So here we are heading into September – time to get preparing. Have you jotted down all those ideas you had whirring while you were on holiday? Have you gone from beer-mat to mind-map, expanding on those initial thoughts? So you’ll be ready to turn them into goals with deadlines?  Are you going to make them happen?

Or have you been sucked back into the day to day, reacting to your mobile phone, slave to your inbox?

Are you going to be looking back in another twelve months wondering where the year went, and what happened to everything you were going to achieve?

Do one thing: Take back control of your life!

Download our How To Mind-map for some great advice on getting those initial thoughts down onto paper - see below.

Take one day away from your business this September – yes you can if it’s important enough to you – and plan out the next twelve months.
​
Or, if you feel that you’ve just been repeating the same year after year in the same Groundhog day fashion, join us for a two day bootcamp and learn how to evolve from startup mode.

Testimonial
“The Systems4Scale Bootcamp was invaluable to our business in being able to take key team members out of the office for 2 whole days to work on the business instead of in it. I've been working on this for a while (not always successfully), but taking team members along too made this shift a lot easier for all of us. 
Marianne makes everything clear and simple. She encouraged and supported us to think differently and help us to implement the systems she was teaching. I felt like she was on my team with us. 
We gained so much from the two days - a vision of where we are going, excitement over it, ability to implement systems that will help us get there and make everyone's life easier. 
We've implemented several areas which have had great benefit and are already ahead of our 1 year goals! Thanks Marianne!”
Jennifer Page (no relation!) - Business Owner, Affinity Gymnastics

Thanks for reading. Have a great week

I saw a tweet the other day by a business owner saying that we should all be teachers - his mate was off for his third trip to the Northern hemisphere this year! 

Just imagine those six weeks+, how switched off, how re-energised you could be…? I’m not saying that teachers don’t have a shed-load of work to catch up on and prepare for the next year, but to have that space away from work, and to be able to travel… 

It’s a sad stat that 52% of all small business owners in the UK say they only took five days holiday or less last year, with 21% per cent not taking any days off at all! 

I hear business owners all the time, saying that they’re working hard for their children, to give them a better life, a better future. But if they asked their kids which they’d prefer, you can bet they’d rather spend time, having their fun with mum and dad right now…not at some distant point in the future.

When I ask clients what their ideal future looks like, one of the first things they say is they want ‘a great relationship with my kids’. What many don’t get is that it’s hard to pick things up when you’ve made your millions and your kids are turning eighteen. You need to build those blocks from a young age, by being there for school sports days, reading stories, teaching them stuff.

Of course it’s not just relationships that suffer; working without breaks can break you. Your health can suffer both physically and mentally. And how can you do your best work if you’re constantly tired? Holidays re-energise you, re-invigorate you, and re-focus you, and if you’re anything like me, you always come back refreshed and bursting with ideas and inspiration for the business.

The more holiday the better - for you and your business.

So how can you holiday like a teacher?

How can you go away for weeks at a time, and completely switch off, no phone calls, no e-mails, no stress?

Well, you need systems in your business…of course; that ‘one, right way’ to do everything.

And then you need someone to be you when you’re away. Someone who is your voice with the team, who shares your vision and values. 

Someone you know will use their initiative if things don’t go to plan.

Someone who takes the day to day in their stride, and has the respect of the team. Someone who you trust.

When business owners realise that they need this person in their business, they often throw money at the problem - offering a big salary, thinking that money, and a great CV will guarantee them a great manager. 

They throw out everything they’ve learned about hiring to your values, and go for the best CV, which as you know, doesn’t always work out. Sometimes they get lucky, and their new (very expensive) manager works out well. But sometimes it doesn’t, and they’ve not only wasted time and money, but also often upset and unsettled their team.

The other route that many business owners take is to promote someone from their team - very often the person who is the best performer, great at what they do. But of course, the best workers don’t always make the best managers. Not everyone wants to be yanked away from a job that they are really good at, and that they love, to manage a team.

The person you’re looking for is already respected by the rest of the team - they listen to him or her. The person is solid and dependable, but also motivates the rest of the team when the pressure is on. They have high standards, and they love training new people, and picking up on any sloppiness with the old hands. They’re not necessarily the most technically gifted, but you love working with them

Identify that person in your team, and then develop them as a manager. Skills can be learned if there’s a sound base, so invest in their development - either teach them yourself if you have the skills and the time, and if not, get someone like me to do it for you. 

The investment you make will pay dividends in a happy and engaged team, and not just great for your business but for your life. 

You want to holiday like a teacher?

Build your systems | Develop your managers | Free yourself

​Do one thing: Send an email requesting to join our mailing list at: hello@mariannepage.co.uk for free tips, advice and information about how we can help you to holiday like a teacher.

‘If your business depends on you, then you don’t own a business, you have a job, and it’s the worst job in the world, because you’re working for a lunatic.’

So says Michael Gerber in the ‘E-Myth’, the bible for so many entrepreneurs, and rightly so, in my opinion.

In the E-Myth, Michael Gerber talks about this whole idea of being a technician i.e. people who start their business because they’re really good at something. They’re a florist, an electrician, a carpenter. Or maybe they’re a dentist, and I pick on a dentist because I’ve just been to mine and his business is a good example so I’ll refer to this dentist as ‘him’. A dentist spends years and years learning his trade, honing his skills, learning everything that he needs to learn to be a really good dentist, to serve and satisfy this customers/patients.

So, you go to the dentist, either for your regular checkup, or because you’ve got tooth trouble. He’ll invariably sort you out. Ideally, he hasn’t caused you that much pain, and so you leave the dentist, and you tell everybody what a great dentist you have, and how it’s pain-free, and he’s lovely, and so on. In most cases, the dentist will do the job himself; certainly the one I go to, there’s rarely anybody else in the room during my appointment. Some may have an assistant or a receptionist  but mine is a self-contained system just like the electrician, or the carpenter, or the florist. They don’t really need anybody else.

The problem is that when the dentist goes on holiday, so does his income, because he is his own self-contained system. Really, this is a huge problem for many business owners, because as Michael Gerber says in the E-Myth, “If your business depends on you, then you don’t own a business, you have a job, and it’s the worst job in the world, because you’re working for a lunatic!’ He’s right, because quite often, as business owners, we are lunatics. We’re control freaks. We’re demanding. Demanding of ourselves. We insist on long hours and hard work, and really, that’s the technician, in us, the person who feels that they have to do everything.

Proper business owners and entrepreneurs can take time off whenever they want and their income still comes in. They have two fundamental things. They have systems, and they have good people to run the systems.

When I go on holiday for three weeks, I won’t be taking any work with me, and I don’t plan to get into it with the team while I’m away. I’m not saying this to boast. I’m not saying this to get you mad at me. I’m saying it because it actually took me a while to get to the point where I have that level of trust. That trust has come from now having the strong systems in place that I need, having the team in place to get on and follow the systems, and achieve the goals.  And I know that they’re going to get there. It took time, but I do trust that everything will go well. I trust that it’ll go better than well. They’ll probably do things that I wouldn’t have thought of, because that’s the sort of environment and culture that we’ve created, within the business. Simple, logical, repeatable systems, and a good team to run them, are the root to stress-free holidays, to long weekends off, to any weekend off, and to financial and time freedom.

Simple, logical, repeatable systems, and a good team to run them.

So let me ask you, what did you do this Mayday bank holiday? We’ve got another bank holiday weekend coming up shortly. Will you be having three days off work, or do you see it as a great opportunity to catch up on odd-jobs or to stop and take stock, because you never have time to do that when you’ve just been too damn busy managing the day to day palaver?

So will that long weekend be time off with your family and friends, or just relaxing and doing what you love to do, or are you going to be working? Now of course, there are always going to be business owners who really look forward to things like bank holiday weekends and Summer holidays because it’s when they make their big money. If you’re in the leisure industry, obviously that isn’t the time to take off, but I’m talking about generally. I’m talking about taking that precious time to rest, to relax, to recuperate, to re-energise.

Certainly holidays, for me, are absolutely vital for continuing to do good work for my clients, continuing to come up with new ideas, or better ways of doing things. That all just comes out of resting my brain, stopping the relentless running and rushing around to see clients, or to develop and deliver programmes. It’s really, really important that you take that time to rest and relax, and you can only do that, as a business owner, if you have the systems in place, if you have the team in place.

I’d love you to think about that, if you recognise yourself here. I’d love you to think about how you’re going to use the next bank holiday weekend. Great systems and well trained people equals financial and time freedom. So here’s my challenge to you;

by this time next year,

•     you will not be working bank holidays
•     you will not be working weekends
•     you won’t be working 60 or 70 hour weeks

Instead, you’ll be spending quality time with the people that you love, with your animals or whatever you love doing beyond your work.

If this resonates with you, but you feel a bit overwhelmed thinking of how to even begin, then we can help. We run a two day bootcamp where you can come away from the workplace, away from all the day to day hassle and distractions and start to work ‘on’ your business, not ‘in’ it, to quote Gerber again. Come along, with your team, to our Systems4Scale Bootcamp, where over those two days, you really get to work on your systems with our support and expertise. Our clients hit the ground running on their return armed, not just with know-how, but with the firm belief that this ‘freedom’ is achievable.

Do one thing: follow this link to find out more here

Our next Bootcamp is 13th & 14th June 2018 – email hello@mariannepage.co.uk to register your interest