I’ve been around a lot of entrepreneurs in the past twelve months, and for every one of them the growth and scaleability of their business is pretty close to top of mind. Thoughts turn to funding, to adding staff and improving leadership skills, maybe to product creation, and while these are all important considerations for any successful business, what is often missed is the need to create the systems which will form the platform for growth.
While it is true that many small businesses are run instinctively, with a small team who simply ‘make things happen’ maybe because they have been there from the start, this modus operandi will ultimately fall short as new employees are brought in to deal with new business.
So it makes sense to start thinking along the lines of how you might set up your business as a virtual ‘franchise’, very early in its life, if not from day one. By that I mean, think of how you might replicate what you do in another town, or another country...what would you need to have in place to make sure everything was consistent no matter where that second or third franchise was?
Here are five strategies to help you. Put these into practice and you will not only ease the inevitable growing pains, but also keep your operation running smoothly, and maintain a consistently great experience for your customers.
The first few years of a business are exciting and filled with opportunity, but they can also be stressful and at times a little chaotic, with many a business owner feeling like they have no time and even less control. By investing time early in building a solid foundation of systems and procedures, you give yourself the chance to take full advantage of the opportunities that come your way, and you may be able to sleep just that little bit better at night, knowing that you are prepared for whatever comes.
Marianne is the author of three books, and is currently working on her fourth, whilst regularly writing her blog, we hope you enjoy it :-)