Five Star Freedom
Want more 1:1 time? Want to involve all of your team? Want us to come to you?
This is the programme for you.
This is the programme for you.
Take your business to the next level with our flexible Five Star programme focused on the crucial elements of our Freedom System.
The elements that we know from experience, give our clients the biggest leap forward.
As the diagramme below shows you, the first three days are focused on your customer experience system.
Star 1
We come to you and spend as long as it takes mapping your customer journey as it is now - the good, the bad and the ugly - looking for the moments of truth, the friction points, the inefficiencies and the time wasters.
We want to know what works and what doesn't, so we can simplify and streamline the experience for your customers, and your team.
Star 2
We talk to your team one by one, (as many as we can in one day), to learn what they love about working with you, what they hate, and what they would love to improve. We call it a culture audit, because that's what these conversations reveal - the values and the culture of your business.
Star 3
We get to work on making the top ten systems in your business simple, logical and repeatable; creating How To guides for each of them with the people in your team who have most experience of each task.
Then, armed with what we've unearthed together, and what we've learned about your priorities for growth and scale; we get down to planning.
Star 4
We work with you and your key team to develop a crystal clear route map for you to follow, complete with milestones, tasks and goals to be achieved. We want you all to be absolutely clear about where you're going, how you're going to get there, and the roles and responsibilities each of you will have along the journey.
After that, it's all about accountability.
Star 5
We bring you and your key team to us every 90 days for a 5* Retreat. Over these two days, we hold you to account for the achievement of your plans and goals, we support you, and we help you to map out your goals for the next 90 days.
These retreats are hugely important in building the rhythm of continuous improvement and forward momentum for you and your business.
The beauty of this programme is that it's fully flexible - work through the programme step by step, or pick and choose the days that are most applicable to you and your business - the choice is yours.
The mentoring and accountability sessions are a little less flexible in that the dates are set by us, and open to other clients. We have four pairs of mentoring dates (one every 90 days), and you can book one, two or all four (the best option obviously). It's completely up to you.
Take a look at the detail below, and then get yourself booked on. We're ready for you!
The elements that we know from experience, give our clients the biggest leap forward.
As the diagramme below shows you, the first three days are focused on your customer experience system.
Star 1
We come to you and spend as long as it takes mapping your customer journey as it is now - the good, the bad and the ugly - looking for the moments of truth, the friction points, the inefficiencies and the time wasters.
We want to know what works and what doesn't, so we can simplify and streamline the experience for your customers, and your team.
Star 2
We talk to your team one by one, (as many as we can in one day), to learn what they love about working with you, what they hate, and what they would love to improve. We call it a culture audit, because that's what these conversations reveal - the values and the culture of your business.
Star 3
We get to work on making the top ten systems in your business simple, logical and repeatable; creating How To guides for each of them with the people in your team who have most experience of each task.
Then, armed with what we've unearthed together, and what we've learned about your priorities for growth and scale; we get down to planning.
Star 4
We work with you and your key team to develop a crystal clear route map for you to follow, complete with milestones, tasks and goals to be achieved. We want you all to be absolutely clear about where you're going, how you're going to get there, and the roles and responsibilities each of you will have along the journey.
After that, it's all about accountability.
Star 5
We bring you and your key team to us every 90 days for a 5* Retreat. Over these two days, we hold you to account for the achievement of your plans and goals, we support you, and we help you to map out your goals for the next 90 days.
These retreats are hugely important in building the rhythm of continuous improvement and forward momentum for you and your business.
The beauty of this programme is that it's fully flexible - work through the programme step by step, or pick and choose the days that are most applicable to you and your business - the choice is yours.
The mentoring and accountability sessions are a little less flexible in that the dates are set by us, and open to other clients. We have four pairs of mentoring dates (one every 90 days), and you can book one, two or all four (the best option obviously). It's completely up to you.
Take a look at the detail below, and then get yourself booked on. We're ready for you!
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Each day available individually
Your Investment:
Each individual day = £2250 +vat Book two or more days together = £2000 +vat per day Book all 5 stars together 4 Star days + 4 Retreats = £15000 +vat |
*Bonus: Sign up for the full five star
programme and we'll call 6 of your customers to get their feedback too! Upcoming dates for Mentoring & Accountability retreats 10th & 11th April 2019 10th & 11th July 2019 9th & 10th October 2019 |
"I can highly recommend Marianne Page who has transformed our business and been a massive support to all staff"
Kirsti Hart, JLA Chartered Accountants
Kirsti Hart, JLA Chartered Accountants
